FRONTLINE EXPRESS
About
Frontline Express, a newly launched venture by the Frontline Group, a recognized leader in the logistics sector within Kuwait. Frontline Logistics has grown from strength-to-strength to be recognized as one of the leading Integrated Freight Forwarding & Logistics Solutions Providers in the region. With over 15 years of experience in providing smooth logistic services for individuals and businesses all over the world, we certainly believe that excellence comes from being more than just a service provider.
Our motto “Deliveries Unlimited”
Frontline Express provides special services for organizations, such as time-critical sending and receiving of important documents and packages within and from other countries. With our expert staff over the years, focused business approach, and a committed and technically competent team, we promise to deliver on our commitments.
Our Vision:
To emerge as the foremost provider of highly efficient services, facilitated by our well-networked delivery system, we strive to elevate your business to the next level.
Our Values:
At Frontline Express, we prioritize our customers' desired outcomes, acknowledging the collective strength of collaboration and teamwork. We are committed to continuously enhancing our management systems and processes to improve performance and create value for our stakeholders. Upholding the highest standards of integrity remains non-negotiable; we pride ourselves on being honest, ethical, and fair, ensuring we always deliver on our promises.
What We Do
1. Personalized Deliveries
At Frontline Express, we offer specialized services in the secure delivery of sensitive items, including credit and debit cards, contracts, passports, and other critical documents. Our personalized delivery option allows cardholders to schedule convenient appointment times through our Frontline Call-Center or user-friendly web application.
2. Last-mile Deliveries
We Offer Same Day Delivery, Next day Delivery, Cash on Delivery & Reverse Service for all E-Commerce Packages.
Our auto-routing enabled software optimizes delivery schedules for maximum efficiency.
3. E-COMM Fulfillment
Our primary goal is to ensure that your products reach their destinations seamlessly, thereby optimizing the entire shipping experience.
Upon your shipment arrival, our team works tirelessly to facilitate seamless customs clearance. We take pride in delivering them to distribution centers efficiently, covering the way for last-mile delivery.
We offer comprehensive full-service product fulfillment and delivery solutions in Kuwait and beyond, tailored to meet the needs of various sectors, including e-commerce, business-to-business, business-to-consumer, and retail distribution. With extensive experience in servicing both major corporations and small businesses, we understand the unique requirements of different industries. Our team is committed to ensuring that your product fulfillment and distribution processes operate smoothly, efficiently, and effectively.
4. Mail Management Solution.
We provide one-to-one customer service for your business mail, which plays a crucial role in your communications and marketing strategy. We can enhance the efficiency and personalization of your direct mail communications, improving the overall customer experience.
5. Outsourcing Integrated Services.
Need a driver and a vehicle? Look no further! Our dedicated service ensures your delivery and transportation requirements are met with professionalism. We provide a qualified driver along with all necessary consumables, allowing you peace of mind with your logistics.
Our Facilities
• A 1000 square meter temperature-controlled storage & sorting space
• 24/7 security with comprehensive CCTV surveillance.
• Fully equipped vehicles driven by experienced operators.
• Well-experienced Operation team.
• A professional call center dedicated to customer support
• Special secured storage for sensitive items.
Why Us?
• On-time Delivery Service Level Agreements (SLA)
• Quick and efficient operational services
• Secure pick-up and drop-off facilities-
• Incredibly competitive rates
• Real-time Track & Trace technology.
We Serve
• Our services extend to various sectors, but Are Not Limited to:
• Retail Companies
• Banking Sectors
• Ecommerce Businesses
• Home Businesses
• Groceries
Technology Effortless Shipment Management
• Real-Time Tracking
• Customer Notifications
• Digital POD
• Call Recording & Call Log
• Fleet Monitored through GPS
• Payment Gateway Options
Contact Us
We welcome you to connect with Frontline Express, located at: Habib Al-Munawar Street, Block 4, Farwaniya, Al-Arbeed Plaza Building, Near Metro Center and Red Tag, Opposite KFC, Backside entrance, Tower1, Floor1
Connect Via Phone
Our dedicated Call Center agents are available from 9 AM to 9 PM, Saturday through Thursday, to assist with any inquiries and ensure safe and timely delivery.
2207 1001, 2207 0008, 2207 0009.
WhatsApp Us - For convenience, you can also WhatsApp – 965 94076325 us if you reach out after office hours or if our lines are busy, and one of our service executives will respond promptly.
For Business Queries:
We are always available to discuss your requirements and answer your queries.
Your feedback is very valuable to us - please let us know how we can serve you better in the future.
Feel free to drop us an email at info@frontline-express.com
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